Hotel Guest Amenities Manufacturers, Bed and Breakfast Supplies

Prices

The prices displayed on this website are subject to change without notification and do not come into force until an order is ready to be despatched and full payment has been received.

All our prices are subject to VAT at the current rate. Our carriage and packing charge is liable to VAT because it is part of the overall service we offer.

VAT

As a trade supplier all our prices are subject to VAT at the current rate. Our carriage and packing charge is liable to VAT because it is part of the overall service we offer.

Extra Brochures and Order Forms

Ring and ask us to send you additional Brochures and Order Forms. Please pass one on to a friend or to anywhere that has changed hands.

Trade Description Act

Every care has been taken to ensure that the description, measurements and specifications are correct and we reserve the right to alter these without notice. We reserve the right to correct any errors or typographical mistakes anywhere on this web site without any liability whatsoever on our part.

Stock Availability

We cannot ensure permanent availability of all of our items. If something is out of stock we will advise you of delays.

Delivery

Delivery of your order will be attempted twice. If your order is not delivered successfully on the second attempt it will then be held until we recieve instructions for redelivery to be made. A redelivery charge of £5.75 will be charged for each subsequent redelivery attempt. If we do not recieve redelivery instructions within 5 working days of the second delivery attempt, the full shipping charge of your order + £5.75 will be charged upon your request for redelivery.

Returns

If you receive damaged or faulty items simply email us at info@mashgroup.co.uk quoting your order number, and sales will be in touch during working hours within 24hrs.

If you are not satisfied with any product simply email us at info@mashgroup.co.uk quoting your order number, within 7 days of receipt to arrange it's return. Do ensure that goods being returned are unused and in their original packaging, as items returned marked or damaged will not be credited. Shipping charges will not be refunded.

If no one is available on the informed collection date when our couriers try to collect, then a failed collection charge of £10 will be taken from your refund and you will be required to arrange for the return of your order at your own expense.

Alternatively, shipping charges for any order cancellations will not be refunded.

Shortages

Any shortages must be reported within 7 days of delivery, as replacements cannot be sent after this time.
We reserve the right to reject any orders without explanation.

Upon placing an order you agree to the above terms and conditions.

Terms & Conditions